General Information While Living on Campus

Top of the Towers Entrance

 

Below are additional tips for those who live in campus housing:

 

Due to the coastal environment, be sure to leave windows open for air to circulate 30 minutes minimum per day.

Don’t put furniture up against the walls. Leave a 1-2” space to prevent mildew growth. This is especially important in our older housing buildings, which lack insulation.

Crack windows when bathing (whenever possible) to prevent mildew build-up in bathrooms. The fans alone are not strong enough to prevent this.

If your smoke detector is beeping, please submit a service request online via SF State FacilitiesLink.

Tampering with smoke detectors and fire suppression systems in multi-residence buildings can result in aggravated arson charges for individuals if fires occur and safety equipment has been tampered with.

The building system indicates smoke alarms that have been tampered with exact location and time of disabling. Residence Life, Resident Assistants, and University Police monitor those panels and follow up with all alarms and alerts.

Never hang anything on sprinkler heads. The triggers on sprinkler heads are very delicate. A broken sprinkler head can cause hundreds of thousands of dollars of damage in a short amount of time. You could be liable for this if the breakage occurred due to misuse of the device.

California Penal Code 148.4.

(a) Any person who does any of the following is guilty of a misdemeanor and upon conviction is punishable by imprisonment in a county jail, not exceeding one year, or by a fine, not exceeding one thousand dollars ($1,000), or by both that fine and imprisonment:

(1) Willfully and maliciously tampers with, molests, injures, or breaks any fire protection equipment, fire protection installation, fire alarm apparatus, wire, or signal.

(2) Willfully and maliciously sends, gives, transmits, or sounds any false alarm of fire, by means of any fire alarm system or signal or by any other means or methods.

(b) Any person who willfully and maliciously sends, gives, transmits, or sounds any false alarm of fire, by means of any fire alarm system or signal, or by any other means or methods, is guilty of a felony and upon conviction is punishable by imprisonment pursuant to subdivision (h) of Section 1170 or by a fine of not less than five hundred dollars ($500) nor more than ten thousand dollars ($10,000), or by both that fine and imprisonment, if any person sustains as a result thereof, any of the following:

(1) Great bodily injury.

(2) Death.

Pest control services are provided by a contracted vendor and available as frequently as needed. Simply request a work order through the Facilities Service Customer Service Center by submitting a service request online via SF State FacilitiesLink, emailing facilities@sfsu.edu, or calling (415) 338-1568 or (415) 405-0579.

Some preparations may be needed for certain types of pest treatment to be effective so always prepare as directed by the vendor for best results.

If you have continued infestation, be sure to communicate that by submitting service requests if issues recur.

Please be advised that once a bedspace resident requests maintenance services, the University reserves the right to enter the room without notice to perform the work. Maintenance staff will knock loudly and announce their presence before entering a living space.

For residents in Employee & Family Housing (EFH), “permission to enter” will be established via email or phone.

Depending on which building you live in, you will be using either garbage chutes or interior and/or exterior garbage and recycling rooms/areas. If your building has garbage chutes, please don’t put any large or heavy objects (TV’s, microwaves, etc.) into them. Garbage chutes have fire sensors and sprinklers that can be damaged by items like these.

If your building has indoor and/or outdoor garbage and recycling room/area, please don’t overfill the bins. The lids on these need to be able to and should be closed at all times. If you see overflowing bins, please contact the Facilities Services Customer Service Center and let them know.

University custodial services is provided seven days/week (except holidays) for all common areas in the residences, such as corridors, lounges, lobby areas, laundry rooms, and shared bathrooms in residence halls. If you use a public lounge/common area, it is expected that you return the room to its neat and clean condition.

Custodians will not clean inside your unit and will not take your trash out or dump it for you. All residents are responsible for maintaining their personal space and taking out their own garbage and recycling.

When one roommate moves out and the other(s) remain(s), each is equally responsible for cleaning the apartment/room. If the apartment/room is not found to be in acceptable condition for a new resident, cleaning services will be provided and each resident will be charged.

The laundry equipment in campus housing is owned, serviced, and maintained by CSC ServiceWorks Academic Division. If you encounter any issues with the laundry machines, contact CSC ServiceWorks Academic Division at (800) 762-3452 or submit a service request online at servicerequest.asicampuslaundry.com/. Additionally, there is an app that allows you to monitor your laundry’s cycle status and submit service requests.

If there is flooding or other issues in the laundry rooms, please contact the Facilities Services Customer Service Center so that staff can be dispatched.