Shelley Cole
Director, Custodial Services and Waste Management
Email: shelleyc@sfsu.edu
Phone: (415) 405-3677
Vacant
Executive Director, Facilities Operations
Department Org Charts
Text Version of Cesar Chavez Student Center Org Chart
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Related Topics
Specialized Custodial Cleaning Services
About
The Custodial Services and Waste Management operations are committed to providing a clean, safe and healthy environment for the campus community. We take great pride in the appearance and cleanliness of the campus and the impact our services have on the academic experience. Our goal is to continuously enhance our service delivery and maintain the highest of standards.
We do so by remaining current in the areas of environmentally sustainable products and industry best practices to achieve the highest levels of health, efficiency and effectiveness.
Custodial Services and Waste Management have approximately 2.5 million building square feet to maintain across approximately 20 campus buildings. The cleanable square feet is approximately 1.6 million.
What We Do
Custodial Services and Waste Management provide a broad spectrum of cleaning services, including but not limited to general cleaning services in buildings, restrooms, floor care (for example, carpet cleaning or strip and wax hard surface floors), trash and recycling removal and project work as appropriate. Waste Management also provides minor moving services to campus departments and other units on a cost recovery/recharge basis.
Our three shifts work around the clock to ensure our classrooms, laboratories, offices and indoor spaces continue to promote the integrity, quality and values of the University's mission and its goals. We even have a Custodial Services team dedicated to specifically support the Cesar Chavez Student Center. The department is also responsible for supporting multiple events for the campus, including Sneak Preview and Commencement at Oracle Park.
Have an Emergency?
For emergencies involving life, safety and/or property damage, please contact the University Police Department at (415) 338-7200.
If this is not an emergency, please contact the Facilities Services Customer Service Center (CSC) through the following methods:
- Online Service Request: SF State FacilitiesLink
- Email: facilities@sfsu.edu
- Phone: (415) 338-1568
Cleaning Services Overview
Our usual and customary campus cleaning is performed Monday through Friday between 4 a.m. – 12:30 p.m.
More information about the nature, scope and frequency of our cleaning services can be found at Cleaning Services Overview.
Specialized Custodial Services
For information regarding services outside of our usual and customary, such as floor refinishing, pest control, window cleaning and special event support, please visit Specialized Custodial Services.
Questions
For additional questions, please contact Shelley Cole, Director of Custodial Services and Waste Management, via email at shelleyc@sfsu.edu or by phone at (415) 405-3677.
About
Waste Management utilizes a recycling program wherein all acceptable recycling materials can be disposed of into three recycling containers, specifically recycling, compost and landfill. Containers are easily identifiable with 'recycling' on the left, 'compost' in the middle and 'landfill' on the right.
For more information about what items can be recycled and what items cannot be recycled, please visit our Custodial Services and Waste Management FAQ page.
Additional Services
- Office Clean Out:
- Submit a service request online via SF State FacilitiesLink or
- Call the Facilities Services Customer Service Center at (415) 338-1568
- Special Events:
- Submit a service request online via SF State FacilitiesLink or
- Call the Facilities Services Customer Service Center at (415) 338-1568
Our Office Challenge for SF State!
Help SF State increase our recycling efforts.
- Convert all office waste into recycling.
- Use desk waste can for recycling.
- Designate one office suite container for waste.
- Remove desk can liner (everything but food should be recycled).
- Set the example and spread the word to recycle.
Questions
For additional questions, please contact Shelley Cole, Director of Custodial Services and Waste Management, via email at shelleyc@sfsu.edu or by phone at (415) 405-3677.